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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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jeff dikowski

November 26, 2025

5  out of  5
rating by jeff dikowski
"Just got off the phone with Kaylyn in the office. She was so wonderful and helpful, which is rare now a days. Also I have not had a issue with anyone at this office plus now one can match it."
We responded:
"Thank you for this awesome feedback Jeff! Kaylyn and our entire team want to keep that same expectation anytime you need anything! -Alec Garza"
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xman xwljnl

November 25, 2025

5  out of  5
rating by xman xwljnl
"Tommy is a fabulous and friendly agent! Does his best to get the right price!"
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Andrew Oakes

November 22, 2025

5  out of  5
rating by Andrew Oakes
"Wanted to say huge Thank You to Kaylyn for your kindnesses and education. Personal experience, professional knowledge, a true asset to any business or family."
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Dustin Sear

November 22, 2025

5  out of  5
rating by Dustin Sear
"Kaylyn Newton is Amazingg"
We responded:
"Thanks for this feedback Dustin, we appreciate you! -Alec Garza"
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Blair Moore

November 22, 2025

5  out of  5
rating by Blair Moore
"Kaylyn is wonderful and very helpful! Highly recommend!"
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Loriel Scott

November 20, 2025

5  out of  5
rating by Loriel Scott
"Kaylyn was very helpful and made the process a breeze! Who knew switching insurance was so easy! Thank you! Definitely recommend working with Kaylyn or reaching out to her if you have any questions regarding your home or auto insurance."
We responded:
"This is awesome to hear Loriel! Kaylynakes the process seemless and is proactive in her approach. Please let us know how our team and Kaylyn can help in the future! -Alec Garza"
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Sophia Comer

November 19, 2025

5  out of  5
rating by Sophia Comer
"I worked with Kaylyn to get my life insurance initiated and she made it a very easy and fast process. She was very kind and worked efficiently with me. would highly recommend"
We responded:
"I am so glad Kaylyn was able to help you get your life insurance rolling with a smooth process! Please let us know how else we can help in the future. -Alec Garza"
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Kelly Reeves

November 19, 2025

5  out of  5
rating by Kelly Reeves
"Tommy was so friendly and made the transition to a new company easy. There was no pressure and he was very informed about the policies."
We responded:
"Thanks for this awesome feedback. We want you to feel confident and comfortable with your insurance. Glad Tommy was able to help you Kelly! -Alec Garza"
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Brit Finagan

November 18, 2025

1  out of  5
rating by Brit Finagan
"Customer service sucks. The women working the front desk phone is rude and made me look for insurance else where. I’m not even sure why she still has a job with her attitude."
We responded:
"Brit Finagan? We have no customers in our book of business with the last name Finagan, also our front desk team member is our service and claims manager and does not refer our customers elsewhere. Each office is owned and operated seperatley. You can see from our customer reviews that is not the experience people receive in our office. You can reach out to me directly at Alec@GarzaSF.com or call our office at 517-885-2139 to address your concerns directly. "
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Dennis Moore jr

November 18, 2025

5  out of  5
rating by Dennis Moore jr
"Needed help changing my profile and Jacob was great!! It’s nice to actually talk to a person and not a bot."
We responded:
"Awesome to hear Jacob was able to help you out Dennis! Call our office to reach a person anytime you need!(within normal human business hours 😆) -Alec Garza"
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James Stanley

November 14, 2025

5  out of  5
rating by James Stanley
"I was a little hesitant to switch insurance companies due to past experiences, but I just couldn’t put up with my old insurer any longer. I saw that Alec Garza had some really good reviews so I gave his office a call. Everyone I spoke with was professional and friendly, especially Cameron my new agent. Cameron took the time to understand why I was looking to change, and wrote me up a quote for an auto/home bundle. During the call he was very good at sparking a conversation and making the process feel more personal. In the end Cameron not only saved me roughly $2.5k a year, he did it while improving my coverage, lowering my auto deductible, AND adding a liability umbrella 🤯. Even with the upsells I at no point felt pressured! Can’t recommend this office enough!"
We responded:
"Man, this is refreshing to hear. Thank you for giving our office an opportunity! Cam has been doing this for years now and it shows. We want to carry this same expectation as long as we are taking care of you James! -Alec Garza"
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Devin Brown

November 12, 2025

5  out of  5
rating by Devin Brown
"Kaylyn was Very helpful and good prices"
We responded:
"Glad to hear Kaylyn was able to help you Devin! -Alec Garza"
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Gabby Holland

November 10, 2025

5  out of  5
rating by Gabby Holland
"Cameron was extremely helpful!! Quick and easy process!"
We responded:
"Awesome to hear you and Cam were able to get things done simply and efficiently, thanks for letting us take care of your insurance needs! -Alec Garza"
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Dakota Bloch

November 9, 2025

5  out of  5
rating by Dakota Bloch
"Kaylyn was fantastic and very helpful in getting me set up with car insurance in Michigan and a homeowners insurance quote. Her friendly demeanor and deep level of knowledge made my feel at ease when navigating a new state's insurance requirements. Highly recommend Kaylyn and this team!"
We responded:
"This is awesome to hear. Moving from another state is overwhelming enough, as is. I am glad Kaylyn made this a seemless process.Thank you for this awesome feedback Dakota and welcome to Michigan! -Alec Garza"
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Darren Gage

November 6, 2025

5  out of  5
rating by Darren Gage
"Kaylyn was very helpful and professional saved me about 600 a year on car insurance and had gotten renters insurance on my policy as well way better company compared to most of the others"
We responded:
"Love to hear this Darren. Please let us know how else Kaylyn and our team can help you in the future! -Alec Garza"
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che swanson

November 5, 2025

5  out of  5
rating by che swanson
"I received a lower rate including 2 vehicles and renters insurance"
We responded:
"Che, we're pleased to hear that you received a lower rate for your two autos and renters insurance! Providing you with cost-effective options is a top priority for our team. Thank you for choosing our office for your insurance needs. We're here for you whenever you need assistance! - Alec Garza - State Farm Insurance Agent, Lansing, MI"
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David Laskowski

November 4, 2025

5  out of  5
rating by David Laskowski
"The office is always there to help and answer all your questions for insurance needs thank you"
We responded:
"Thanks for trusting us and providing this feedback David! -Alec Garza"
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Benjamin Edsenga-earley

November 4, 2025

5  out of  5
rating by Benjamin Edsenga-earley
"Thank you Cameron for getting me all set up and helping me save a bunch thank you guys have a blessed day"
We responded:
"Happy Cam was able save you a good chunk of money Ben! -Alec Garza"
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Jessica Bassett

November 4, 2025

5  out of  5
rating by Jessica Bassett
"Cameron was very helpful and got me the information I needed immediately! Also, when my car broke down a while ago, roadside assistance was very nice to have!"
We responded:
"I am so glad to hear you are getting prompt service when you need it. Please let us know how else we can help you in the future! -Alec Garza"
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Shalica Richards

November 4, 2025

5  out of  5
rating by Shalica Richards
"He's was very insightful, helpful and patient with me . I'm a first time insurer, he made sure I understood and knew everything before we proceeded to the next step. Highly recommend 10/10"
We responded:
"I am so glad we were able to make your first insurance policy simple and understandable. Please let us know how else we can help you in the future! -Alec Garza"
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Anastasia Escamilla

November 3, 2025

5  out of  5
rating by Anastasia Escamilla
"Cameron was incredibly helpful and responsive. He made the process of switching over super simple and stress-free! Plus he saved me a ton of money compared to my previous provider. Couldn’t recommend him enough😊"
We responded:
"This is awesome to hear Anastacia! That is the best case scenario, a simple experience, savings, and a responsive office. We will keep that expectation as long as you are with our team! -Alec Garza Happy we were able to help and we are a call away for whatever you need in the future, Cam and our team will "
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Cameron Sehon

October 28, 2025

5  out of  5
rating by Cameron Sehon
"Awesome customer support very helpful 👍"
We responded:
"Thanks for the feedback Cameron, glad we were able to help you! -Alec Garza"
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Jarrod Keasey

October 27, 2025

5  out of  5
rating by Jarrod Keasey
"Was very nice and super helpful"
We responded:
"Glad our team was able to help you out Jarrod! -Alec Garza"
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Jasmine Chappell

October 13, 2025

5  out of  5
rating by Jasmine Chappell
"Tommy was amazing!!!!! He got me the insurance package that best suits me and my family. I would highly recommend"
We responded:
"I am so glad to hear Tommy was able set up a plan that fit your families needs comfortably! Please let us know how else we can help you along the way! -Alec Garza"
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Jeffery Marlow

September 25, 2025

5  out of  5
rating by Jeffery Marlow
"These guys are professionals and are always willing to help no matter the problem, recently Kaylyn was able to drop my insurance by $56/month! Every penny counts"
We responded:
"Awesome to hear Jeff, we want you to have the best value and coverage combo we can get you!"